Returns & Exchanges

At Hyosung Wholesale, we strive to ensure your inventory meets the highest standards of quality and style. If you are not completely satisfied with your bulk purchase, you may return eligible fashion items within 14 days of receipt for a store credit or replacement.

1

Initiate Request

Log into your wholesale portal and submit a return authorization request specifying the SKU, quantity, and reason for the return.

2

Quality Review

Our team will review your request within 48 hours to ensure the items are in original, unworn condition with all tags and packaging intact.

3

Secure Shipping

Once approved, securely pack your items and ship them to our central distribution center using a trackable carrier service.

4

Processing & Credit

After our warehouse inspections are complete, we will issue a store credit or process your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing